Bronson Methodist Hospital
601 John Street
Kalamazoo, MI 49007
(269) 341-7654
Map to Location

Hospital Operator
If you need help finding a patient or general hospital information, please contact the hospital operator at:

  • Phone: (269) 341-7654

Billing
If you have a question regarding your hospital bill, please contact Patient Billing at:

Feedback
If you have a comment about the care you receive at Bronson, visit our Patient Relations section. Or, contact us at:

  • Phone: (269) 341-8959, 8 a.m. to 5 p.m., Monday through Friday
  • Pager: (269) 388-1374, 24-hour urgent service
  • Online: Patient Feedback Form

Interpreter Services
If you need to schedule an interpreter, visit our page.  Or, contact us at:

  • Phone: (269) 341-7654, for urgent requests or to be connected to the Language Line
  • E-mail: interpreter@bronsonhg.org, for Spanish or sign language services only. Include date, time, location of the appointment, patient's name and your name and contact number. A response will be e-mailed within 24 business hours.

Job Inquiries
If you are interested in becoming part of the Bronson team, visit our Find a Job section to see a list of current job openings. Or, contact us at:

  • Job Line: (269) 341-6800

Media Relations
If you are a member of the media and would like more information about Bronson Methodist Hospital, visit our News Room section to find news releases, articles and more. Or, contact Corporate Communications at:

  • Phone: (269) 341-8747, 8 a.m. to 5 p.m., Monday through Friday
  • Mobile: (269) 217-8716, 24-hour immediate service
  • E-mail: manshumj@bronsonhg.org

Medical Records
If you would like to request a copy of your hospital medical record*, please contact us at:

  • Phone: (269) 341-6024
  • In-person: Medical Records is located in Suite W-001 on the Garden Level of Bronson Methodist Hospital's South Campus.
  • Mail:  Bronson Health Information Management, 601 John Street, Box F, Kalamazoo, MI  49007
  • Fax:  (269) 341-7714, Attn:  Medical Records
  • Online:  Release of Information form (please mail to address or fax to number above)

* To request a medical record from your doctor, please contact your doctor's office directly.

Physician Referrals
If you need assistance with finding a doctor or specialist, visit our Find a Doctor or HealthAnswers section. HealthAnswers is a free health information and physician referral service that can be reached at:

  • Phone: (269) 341-7723 or (800) 451-6310, 8 a.m. to 5 p.m., Monday through Friday
  • Email: answers@bronsonhg.org

Website Inquiries
If you have a technical question or general comment about bronsonhealth.com, contact us at:

For information on how to contact other Bronson owned facilities, please visit our Location section. Or, for information on how to contact a doctor's office, please visit our Find a Doctor section.

Other Important Phone Numbers

Administration                                                   

(269) 341-6000

Bronson Health Foundation

(269) 341-8100

Bronson HealthAnswers             

(269) 341-7723 or (800) 451-6310

Bronson Home Health                                        

(269) 341-7272

Bronson ProHealth                                             

(269) 341-8938

Cashier                                                            

(269) 341-6365

Central Scheduling(269) 341-8700

Chaplain                                                             

(269) 341-6340

Concierge Services                                           

(269) 341-6543

Corporate Communications                                

(269) 341-6328

Customer Service                                              

(269) 341-6228

Emergency Department                                     

(269) 341-6386

Escort Services                                                 

(269) 806-1394

Food and Nutrition Services                                

(269) 341-6363

Gift Shop                                                          

(269) 341-6199

Gilmore Center for Health Education                   

(269) 341-7844

HealthAnswers                                                  

(269) 341-7723 or (800) 451-6310

Health Foundation                                              

(269) 341-8100

Hospitality House                                           

(269) 341-7811

Human Resources                                             

(269) 341-6310

Interpreter Services/Language Line                 

(269) 341-7654

Job Line                                                            

(269) 341-6800

Lost and Found                                                  

(269) 341-6055

Medical Records                                                

(269) 341-6024

Medical Social Work                                           

(269) 341-7943

North Campus Reception                                    

(269) 341-6055

Operator                                                        

(269) 341-7654

Pastoral Care                                                    

(269) 341-6340

Patient Billing                                                    

(269) 341-6117

Patient Relations                                           

(269) 341-8959

Pharmacy at Bronson Methodist Hospital 

(269) 341-6990

Rehabilitation                                                    

(269) 544-3230

Scheduling                                                        

(269) 341-8700

Security                                                         

(269) 341-7893


601 John Street / Kalamazoo, MI 49007 / (269) 341-7654