94% of Emergency Department patients surveyed reported being satisfied or very satisfied with their experience and nearly 96% reported that they would definitely or probably return to Bronson for care.
Consumers in Kalamazoo County prefer Bronson 2 to 1 for trauma/major emergency care and for minor emergency care.
Quality Bronson is designated as a Level I Trauma Center, the first one in southwest Michigan. Bronson is also the first hospital in the Kalamazoo area to have an accredited Chest Pain Emergency Center. In addition, Bronson Trauma & Emergency Services received the HealthGrades 2010 Emergency Medicine Excellence Award ™ for being in the top 5% in the nation for emergency medicine.
Patient Satisfaction
Bronson's patients who received emergency care are among the most satisfied and loyal! Patient satisfaction surveys show that:
94% of Emergency Department patients surveyed from the reported being satisfied or very satisfied with their experience, and
nearly 96% of Emergency Department patients surveyed reported that they would definitely or probably return to Bronson for care. This result places Bronson Methodist Hospital in the 99th percentile (based on the mean score) or top 1% of surveyor Gallup's database. The Gallup database consists of 336 hospitals with 190,458 total calls per year.
Community Outreach Bronson is proud to take a leading role in Safe Kids Kalamazoo County. Safe Kids works with more than 30 organizations to reduce the number of preventable childhood injuries and deaths through a variety of outreach efforts. You can call (269) 341-8830 or visit www.safekidskalamazoo.org to learn more about Safe Kids activities.