Bronson Statement on Patient Rights and Responsibilities

Bronson respects the rights and human dignity of each patient. We are committed to making your experience at Bronson as positive as possible.

As a Bronson patient, you have the right to:

• information you can understand
• dignified, respectful, personal care
• reasonable response to your requests
• pain relief
• agree to or refuse treatment
• be told the risks of treatment
• be told what will happen if you refuse treatment
• personal privacy and confidentiality of your medical treatment and medical records
• be informed of any research or educational projects affecting your care or treatment

Ask staff for more information on patient rights and responsibilities. The information may also be found in Bronson’s Patient & Family Guide, in framed documents at each entrance, and online.

Concerns about Patient Care and Safety

We want to hear your concerns. Please speak with your doctor or nurse. If you are not comfortable, the Patient Relations department can help. Call (269) 341-8959 or complete the online form. The Ethics Committee also helps patients and their families with hard choices. Call the Bronson operator at (269) 341-7654 for this service.

If your concern is not resolved through Bronson, you may file a complaint via:

Lea los Derechos y Responsabilidades de los Pacientes en español