Published on October 17, 2025

A Gentle Presence in a Family’s Hardest Moment

Anel smiles for the camera while holding her DAISY award flowers. Behind her is the DAISY Award banner - green with white daisies on it.

Dear Anel,

I am writing to express my deepest gratitude for the compassionate care you provided to my son and daughter-in-law during an incredibly difficult time. As a nurse myself with over 20 years' experience, I know how challenging it can be to navigate such heart-wrenching situations, and I want you to know that I noticed and deeply appreciated every detail of your care. You have (and are) a gift, and how fortunate were we to have had you as their nurse.

From the gentle touch and the way you thoughtfully dimmed the lights to help create a calming environment, to the way you took the time to explain everything in Spanish to my daughter-in-law, you went above and beyond to ensure her comfort. Your kindness and attentiveness to both of them were evident in every action you took.

You demonstrated vulnerability and genuine empathy in your mannerisms and gestures, and it was clear that you were not just providing medical care but offering a compassionate presence during one of the most heartbreaking moments of their lives. Your approach was not only professional but deeply human, and you undoubtedly made a lasting impact on our family during this profoundly difficult time. I personally will never forget your name, as a gentle reminder of the positive impact you had on our experience. 

As a fellow nurse, you make me proud of our profession. It is not every day that a nurse stands out in such a meaningful way, but you truly did. You are a shining example of what it means to be a compassionate caregiver, and I will forever be grateful for the comfort and care you provided.

Thank you again for everything you did. Your kindness will never be forgotten.


Anel Castro, BSN, RN, is a labor & delivery nurse in the Bronson BirthPlace at Bronson Methodist Hospital. She is the recipient of the 2025 Q2 DAISY Award for Extraordinary Nurses. To nominate a Bronson nurse for the DAISY Award, visit bronsonthankanurse.com.

Reviewed by Anonymous, Family Member