Published on September 06, 2024

The Battle Creek ED Nursing Assistant was absolutely amazing

We brought my 15-year-old son into the Bronson Battle Creek emergency department while he was having a manic episode (we didn’t know yet what was happening). He was impulsive, argumentative and even aggressive with staff. The nursing assistant who helped us was truly an angel! 👼 She was the calm in his storm and was able to de-escalate him when others would increase. This was the hardest moment of my life bringing him in and seeing him behave like this and she was so understanding. Thank you!

Reviewed by Dana, Family Member