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Patient Relations Specialists respond to concerns that cannot be resolved by the hospital staff directly involved in a patient's care. The Patient Relations team acts as a personal link between a patient, their family and the hospital. Contact Patient Relations using the form above or one of the phone numbers below.
Call Patient Relations at (269) 245-8333.
Available Monday through Friday, 8 a.m. to 4:30 p.m. at (269) 341-8959. For urgent needs, call (269) 341-7654 and ask to page the Patient Relations Specialist on call.
Van Buren County
Call the Quality Management department at (269) 657-1525.
If your concern is not resolved through Bronson, you may file a complaint via:
Michigan Department of Community Health
Bureau of Health Systems
Complaint Investigation Unit
PO Box 30664
Lansing, MI 48909
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