Calling the Office - Bronson Healthcare

Calling the Office

We have an automated phone system.  Here are some guidelines for you to follow that will assist us in processing your telephone call efficiently:

  • Press 1 - if you know your parties extension
  • Press 2 - if you are calling from a physician's office
  • Press 3 - to hear general office information - such as our office hours, fax number and address
  • Press 4 - to reach Scheduling – to check on the status of a referral, make or cancel an appointment, and ask questions about the time or location of your appointment
  • Press 5 - if you are returning a nurse's phone call
  • Press 6 - if you need a refill on a prescription
  • Press 7 - for Patient Financial Services – for questions regarding your billing statement. You may also call our Financial Services department directly at (269) 349-8930 or (269) 488-3685
  • Press 8 - if you are calling about a referral or would like to speak to the referral coordinator
  • Press 9 - for Medical Records – to receive copies of your records or those records of individuals you have authority to request
  • Press 0 - to reach the operator or if you have questions about your test results, procedure questions, and/or other digestive health issues

Our staff keeps all of your information confidential. If you call our office and a staff member isn’t available, give us as much information as possible. We will call you back as soon as possible.

Positivity Stories

Related Services

Find a Doctor Icon

Looking for a Bronson doctor?
Find the perfect fit for you.

Search Now

Related Classes & Events

  • May
    28
    Monday
    10:00 AM - 11:45 AM
    Thank you for choosing Bronson for your spine surgery. This free educational class will help prepare you for your upcoming spine surgery. It will also help you plan for your recovery at home. Refreshments will be provided.
  • May
    30
    Wednesday
    2:30 PM - 4:15 PM
    Thank you for choosing Bronson for your spine surgery. This free educational class will help prepare you for your upcoming spine surgery. It will also help you plan for your recovery at home. Refreshments will be provided.
  • Jun
    4
    Monday
    10:00 AM - 11:45 AM
    Thank you for choosing Bronson for your spine surgery. This free educational class will help prepare you for your upcoming spine surgery. It will also help you plan for your recovery at home. Refreshments will be provided.