A referral from your family doctor is necessary to make an appointment at our practice.
Our office is open from 8 a.m. to 4:30 p.m., Monday through Friday. Call for an office appointment. Follow-up appointments are made before you leave the office. There are times when we may need to change your appointment due to an emergency. We are sorry for any problems this may cause.
For problems, we will try to see you the same day you call. Please call early in the day. If the provider you ask for is not here when you call and you need to be seen, one of our other providers will be glad to see you. Our goal is to make sure that all patients are seen as quickly as possible. If you are late for your appointment, we may ask you to change to another day and time.
Your First Appointment
The doctor needs to know about your health history to provide the best care for you. These forms will be mailed to you along with any special instructions to prepare for your visit. If you did not complete the forms, please come to the office 15 minutes early to complete the forms.
Your first visit will include a review of your family history, medical records and a physical exam. This may be done by a doctor, physician assistant or a nurse practitioner. Please bring a list of any medicines that you are taking. If you have had any lab tests, X-Rays, or biopsies, make sure we have them and your other medical records. Also, write down and bring any questions you may have to this visit.
You should let your insurance company know why you need to see the doctor. This will help you get the best benefit from your insurance plan. It is important for you to get approval before your visit. If you do not get approval before the appointment, you may have to pay for the visit yourself.
You will also need to bring your insurance card(s). If this visit is due to a Workers’ Compensation or auto insurance claim, bring the claim number(s), address, telephone number, date of injury, and the name of the agent handling your claim(s). If we don’t have this information, we may not be able to evaluate your condition and may need to change your appointment. Also, if the doctor needs additional tests or needs another appointment, we will try to make a time that is convenient for you. A letter will be sent to your family doctor regarding the results of your visit. Your family doctor will still take care of you for any of your other conditions.
Canceling an Appointment
We know that things may happen that make it hard to keep your appointment. We do ask that you call our office to let us know the day before your appointment if you cannot come to the office when you are scheduled. This helps us to be able to see other patients who need to see the provider. If you don’t call, miss visits or call late several times, we may ask you to find another doctor.
Children Under 18 Years of Age
A parent or guardian must come with any child under 18 years of age for their appointment or give permission for treatment. The parent or guardian can give permission with a letter or consent form. The child needs to bring the letter or consent form to the appointment. Consent forms are available at our office.