Calling the Office
Calling the Office Overview
Call the office during the hours we are open if you need:
- Non-medical information
- Medication refill
- Schedule an appointment
Our staff keeps all of your information confidential. If you call our office and a staff member is not available, please give us as much information as possible. We will call you back as soon as possible. Please keep in mind the providers are seeing other people during the day.
Emergency & After Hour Calls
A provider (doctor, physician assistant or nurse practitioner) is on-call at all times to help with emergencies. If you feel the emergency is a matter of life or death, call 911 or go to the nearest emergency room. If you have an urgent need after hours, call our office (answering service number is given). You will be asked to leave your name, your child’s name and phone number with our answering service. The provider on-call will return your call as soon as possible.