Appointments - Bronson Healthcare

Appointments Overview

Our goal is to make sure that all patients are seen as quickly as possible. If you are late for your appointment, we may ask you to reschedule.

Appointments will be scheduled with your child’s doctor or nurse practitioner for the next available appointment time. If your requested doctor or nurse practitioner is unavailable or your problem is urgent one of our other doctors or nurse practitioners will be glad to see you. One of our providers is on call for emergencies 24 hours a day, seven days a week.

For acute problems such as fever, flu, ear pain or ongoing cold symptoms we will see your child as soon as possible. Be prepared to answer specific questions regarding your child’s illness and medical history. 

It is helpful to have the following information ready when you call:

  • Highest temperature, current temperature and how long it has lasted
  • Symptoms and how long they have lasted
  • Medicines: types, doses and when they were taken
  • Chronic illnesses (such as asthma or diabetes) 
  • Allergies (including drug allergies)
  • Name and phone number of preferred pharmacy
  • Some symptoms require an appointment. We want to see your child if he/she has:
  • Ear aches
  • Sore throat
  • Cough with difficult breathing
  • Severe abdominal pain
  • Frequent or painful urination
  • Extreme lethargy (your child is more tired, sluggish or lazy than usual)

Please understand that we cannot call in prescriptions for antibiotics without seeing your child first. This is policy that we must follow. 

If a relative or baby-sitter brings your child to the office for treatment, we must have the parent's consent to treat the child. Please have your child's caregiver bring a written letter or a 'Consent to Treat' form signed by you, as the parent or legal guardian.

Your First Appointment

Your doctor, nurse practitioner or physician assistant needs to know about your health history to provide the best care for you. These forms will be mailed to you. If you do not get them before your visit, please come to the office 15 minutes early to complete the forms. Your first visit will include a review of your health history. Bring a list of any medicines that you are taking. Make sure we have any of your other medical records.

Canceling an Appointment

We know that things may happen that make it hard to keep your appointment. We do ask that you call our office to let us know the day before your appointment if you cannot come to the office when you are scheduled. This helps us to be able to see other patients who need to see the provider. If you don’t call and miss visits or call late several times we may ask you to find another doctor.

Sick Child Appointment

When your child is sick, you want to talk with a nurse right away, get an appointment fast and not wait in the waiting room. We understand. 

It is helpful to have the following information ready when you call:

  • Highest temperature, current temperature and how long it has lasted
  • Symptoms and how long they have lasted
  • Medicines: types, doses and when they were taken
  • Chronic illnesses (such as asthma or diabetes) 
  • Allergies (including drug allergies)
  • Name and phone number of preferred pharmacy

Please understand that we cannot call in prescriptions for antibiotics without seeing your child first. This is policy that we must follow. 

If a relative or baby-sitter brings your child to the office for treatment, we must have the parent's consent to treat the child. Please have your child's caregiver bring a written letter or a 'Consent to Treat' form signed by you, as the parent or legal guardian.

If the provider you request is not available or your child's problem is urgent, another Bronson Rambling Road Pediatrics provider will be glad to see you. One of our providers is on call for emergencies 24 hours a day, seven days a week.

Children Under 18 Years of Age

A parent or guardian must come with any child under 18 years of age for their appointment or give permission for treatment. The parent or guardian can give permission with a letter or consent form. The child needs to bring the letter or consent form to the appointment. Consent forms are available at our office.

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