Our financial services office is available to assist you with your hospital or clinic bill.
Bronson South Haven Hospital will submit your hospital or clinic services claim to your insurance. However, you are responsible for making certain that your bill is paid.
Your bill reflects all the services you received during your visit. Charges fall into two categories: a basic daily rate, which includes your room, meals, nursing care, housekeeping, telephone and television; and charges for special services, which include items your physician ordered for you such as supplies, medications and tests.
We bill the same full charges to all patients. We contract with insurance carriers and those contracts may discount the amount the carrier will actually pay to us for the services rendered.
Patients are responsible for all remaining account balances not paid by their insurance plans. If you are insured by a government program, (Medicare or Medicaid), your self-pay responsibility is determined by the government program. If you are insured by a commercial carrier, your self-pay responsibility will be determined by your carrier and based on the benefits of your plan. Please refer to the Explanation of Benefits summary you received from your plan to learn how your carrier determined their payment and your self-pay responsibility.
If you do not have insurance, as a self-pay patient, it is your responsibility to pay for your services.
For assistance in resolving your medical bills, you may visit or call our financial counselor Monday – Friday 8:30 am to 4:30 pm. For your convenience, the office of the financial counselor is located just inside the main entrance of the hospital. You may also call the office at (269) 639-2985.