Bronson Video Visits Help Patients Get Healthcare From Home

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Published on May 05, 2020

Bronson Video Visits Help Patients Get Healthcare from Home

Throughout the COVID-19 pandemic, Bronson primary care and specialty care providers have continued to be accessible to their patients through phone calls, the Bronson MyChart patient portal and scheduled visits both in the office and online. Video visits are a convenient way for patients to get care without leaving home and are even more popular now.

Using the Bronson MyChart App, patients can email their provider about health concerns as well as request an appointment to see them for a video visit. A big advantage of this is that no time is spent driving to an appointment or waiting in the office, and (while the Governor’s Executive Order to Stay Home, Stay Safe is active) it allows patients to continue receiving necessary healthcare services.

Laurel Barber, Bronson Medical Group COO, says, “The executive order in Michigan has resulted in the postponement of routine and elective visits so our providers are utilizing video visits as a way to continue to manage many health conditions and to stay connected with their patients. MyChart Video Visits are meeting many patients’ needs. Using this technology is new to some, however, our staff contacts patients prior to a scheduled visit to help them prepare. The feedback from our patients has been very positive and they appreciate the ability to stay connected with their care team during this time. For patients who need hands-on care, our providers continue to safely perform many procedures and surgeries that should not be deferred.”

Bronson also offers video visits for immediate care and behavioral health needs to anyone in the community—regardless of if they are a Bronson patient or not—via the BronsonConnect Video Visit App. This service is a way to connect with a doctor, counselor or psychiatrist for immediate care (18 months or older), counseling (by appointment, 9 years or older) and psychiatry (by appointment, 18 years or older). During the confidential and secure visit, the provider will ask questions, perform an exam and offer treatment options just like an in-person visit. The doctors, advanced practice providers and counselors are board-certified, licensed and credentialed.

A BronsonConnect Video Visit for Immediate Care is normally $59. Beyond COVID-19 symptoms (fever, cough, shortness of breath), immediate care doctors can treat abrasions/scrapes, allergies, athlete's foot, bites (insect, tick), burns (minor, sunburn), cold sores, colds, constipation, diarrhea, eye irritation and infections (pink eye, stye), flu symptoms, nausea/vomiting, sinus infections, skin infections (rashes, poison ivy, ringworm), sore throat, and upper respiratory infections.

A BronsonConnect Video Visit for Counseling is $105 per visit with a master’s level counselor or $120 per visit with a doctorate level counselor while a BronsonConnect Video Visit for Psychiatry is $225 for the initial visit and $115 per follow up visit. These visits may also be covered by insurance. Whether or not the need for a video visit is related to COVID-19, counselors and psychiatrists can treat depression (including post-partum depression), anxiety, bereavement, couple’s therapy, panic attacks, trouble sleeping, stress, substance abuse, smoking cessation and much more.

Learn how to start and get ready for your BronsonConnect Video Visit, here.