The Benefits of Video Visits

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Published on December 28, 2021

The Benefits of Video Visits

Whether you have a busy schedule or simply aren’t feeling well, sometimes it is easier to meet with your healthcare provider virtually, instead of in-person. No matter your reasoning, video visits are a great option for receiving the medical care you need without having to make a trip to your doctor’s office. Check out these four benefits of healthcare video visits!

No Exposure Risk

If you are at an increased risk of developing complications from viruses like the flu and COVID-19, choosing a video visit is a great way to help limit your exposure to the disease. Meeting with your healthcare provider virtually also means you won’t have to wear a mask or other PPE.

Access from Anywhere

If you don’t live close to your doctor’s office, getting to an appointment may not be easy. With a video visit, you can talk to your provider without having to leave your house. Do you travel for work? A video visit can be done from a location that is convenient for you such as at the office or even your hotel room.


You may feel more prepared and relaxed when having a video visit in your own home. This may reduce the anxiety or stress accompanied with being in a clinical setting and spending time in a waiting room.  


Without having to travel to your appointment, you can save time and resources such as gas which makes video visits a convenient care option. This is particularly true for those who need assistance when traveling to and from appointments. This can help make managing your health easier, especially if you are dealing with a chronic condition.

Types of Video Visits


Make an appointment in advance to meet with your Bronson provider conveniently from home. Most insurance plans cover the cost of a video visit, just like a regular doctor’s visit. Check with your insurance provider to understand your coverage.

Learn How to Get Ready for Your Visit

On Demand

  • Available 7 a.m. to 7 p.m. 7 days a week
  • For minor health concerns (not medical emergencies)
  • For patients 18 months or older located in the state of Michigan

There is no need to schedule appointments in advance for an On Demand visit, and you don’t need to be a Bronson patient. Many insurance plans cover the cost of a video visit, including Medicare and Medicaid. If your insurance does not cover the cost, you will be billed $49.

How to Start Your Video Visit

Already a MyChart User?

All video visits are done through Bronson MyChart. Login now to schedule a video visit or select the On Demand option to be connected to a Bronson immediate care provider.

Need an Account?

Sign up for free now.

If during the video visit it is decided you need to see a provider in person, you will be directed to the appropriate care location. Once completed, an after-visit summary of your scheduled video visit appointment will appear in your Bronson MyChart account under the “Past Appointments” section. The audio and video from the visit will not be recorded.

Need Care Now?

On Demand Video Visit

See a doctor online using your smartphone, tablet or computer from the comfort of your home for minor illnesses (patients 18 months or older).

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Contact your Primary Care Provider

Current patients can schedule in-person or video visit appointments by calling the office.

Scheduled Video Visit

Find a doctor and schedule online or by calling (269) 341-7788.

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Walk-in care for minor illnesses for patients (18 months or older) in Kalamazoo.

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Urgent Care

Walk-in care for non-life threatening illnesses or injuries in Battle Creek.

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Emergency Care

Walk-in care for serious or life-threatening injuries or illnesses. If you are unable to walk-in, dial 911 for emergency assistance.

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Find the Right Care Based on Your Need

Still not sure which is the best care option for you? Visit our Need Care Now page to compare options.

Learn More About Care Options