Nondiscrimination Statement - Bronson Healthcare

Nondiscrimination Statement

Bronson respects the rights and human dignity of each patient. We are committed to making your experience at Bronson as positive as possible. 

The Right to Information You Can Understand

You have the right to:

  • Language assistance services, such as interpreters, auxiliary aids, written information in other languages or formats.  If you need these services, contact (269) 341-7654. 

The Right to Dignified, Respectful, Considerate Care

You have the right to:

  • Care regardless of age, race, color, creed, national origin, sex, religion, marital status, sexual orientation, gender identity, disability or your ability to pay for care
  • Free, reasonably prompt interpreter services during all aspects of your visit to Bronson. Bronson provides interpreter service for limited English proficient patients, deaf/deaf-blind/hard-of-hearing patients and families.

If you have concerns, complaints, ethical issues or suggestions, please contact Patient Relations at (269) 341-8959.

If your concern is not resolved through Bronson, you may file a complaint via:

State of Michigan Department of Licensing & Regulatory Affairs
P.O. Box 30664
Lansing, MI 48909
(800) 882-6006
michigan.gov/lara

The Joint Commission
Office of Quality Monitoring
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
(630) 792-5636 fax
www.jointcommission.org

KEPRO
5201 W. Kennedy Blvd Suite 900
Tampa, FL 33609
Attn: Beneficiary Complaints
keproqio.com  



ATENCIÓN:  si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística.  Llame al 1-269-341-7654 (TTY: 1-269-341-7654).


رقم ) 269-341-7654- ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغویة تتوافر لك بالمجان. اتصل برقم 1
.(269-341-7654- ھاتف الصم والبكم: 1


注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 1-269-341-7654(TTY:1-269-341-7654)。


CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-269-341-7654 (TTY: 1-269-341-7654).


KUJDES: Nëse flitni shqip, për ju ka në dispozicion shërbime të asistencës gjuhësore, pa pagesë. Telefononi në 1-269-341-7654 (TTY: 1-269-341-7654).


주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-269-341-7654 (TTY: 1-269-341-7654)번으로 전화해 주십시오.


ল􀇘য্ কর‍নঃ যিদ আপিন বাংলা, কথা বলেত পােরন, তাহেল িনঃখরচায় ভাষা সহায়তা পিরেষবা উপল􀉇 আেছ। েফান কর‍ন ১-269-341-7654 (TTY: ১-269-341-7654)।


UWAGA: Jeżeli mówisz po polsku, możesz skorzystać z bezpłatnej pomocy językowej. Zadzwoń pod numer 1-269-341-7654 (TTY: 1-269-341-7654).


ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-269-341-7654 (TTY: 1-269-341-7654).


ATTENZIONE: In caso la lingua parlata sia l'italiano, sono disponibili servizi di assistenza linguistica gratuiti. Chiamare il numero 1-269-341-7654 (TTY: 1-269-341-7654).


注意事項:日本語を話される場合、無料の言語支援をご利用いただけます。1-269-341-7654(TTY:1-269-341-7654)まで、お電話にてご連絡ください。


ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-269-341-7654 (телетайп: 1-269-341-7654).


OBAVJEŠTENJE: Ako govorite srpsko-hrvatski, usluge jezičke pomoći dostupne su vam besplatno. Nazovite 1-269-341-7654 (TTY- Telefon za osobe sa oštećenim govorom ili sluhom: 1-269-341-7654).


PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1-269-341-7654 (TTY: 1-269-341-7654).