At Bronson, safety is our top priority. This page lists some of the procedures we invite you to follow during your stay to increase your safety and the safety of others.
It's OK to Ask
At Bronson, we want patients and families to be involved in their care. We want to partner with you and your family on choices that affect your hospital stay. Please ask questions and speak up if you have concerns. If you do not understand, ask again. Talking with the doctor, nurse or other care provider helps make sure you and your family member get the best care possible.
Three Key Questions
- What is my main problem?
- What do I need to do?
- Why is it important for me to do this?
You Are Part of the Team!
- Get to know us. We are the people who will be taking care of you or your loved one. Bronson staff should say their name when they enter the room. They also wear name badges. Ask what their job is. Many have special training you may want to know about.
- Talk about patient and family medical history. Share copies of medical records.
- Agree on exactly what will be done during each step of you or your family member's care. Make the decision with the doctor.
- Write down important facts. Keep track of any questions you may have.
- Ask the doctor how a new test or medicine will help. More tests or medicines may not always be best.
- Ask for test results and what they mean.
- Know what the plan is and how long you will be at Bronson. Talk about what to expect when you leave and how you should feel. Family members need to know what to do too.
- Patients and their families are the most important partners on the healthcare team. We want you to ask questions, share information, and help make decisions about your care.