A provider (doctor or nurse practitioner) is on-call at all times to help with emergencies. If you feel the emergency is a matter of life or death, call 911or go to the nearest emergency room. If you have an urgent need after hours, call our office (answering service number is given). You will be asked to leave your name, your child’s name and phone number with our answering service. The provider on-call will return your call as soon as possible.