Appointments Overview

Our goal is to make sure that all patients are seen as quickly as possible. If you are late for your appointment, we may ask you to reschedule.

Appointments will be scheduled with your child’s doctor or nurse practitioner for the next available appointment time. If your requested doctor or nurse practitioner is unavailable or your problem is urgent one of our other doctors or nurse practitioners will be glad to see you. One of our providers is on call for emergencies 24 hours a day, seven days a week.

For acute problems such as fever, flu, ear pain or ongoing cold symptoms we will see your child as soon as possible. Be prepared to answer specific questions regarding your child’s illness and medical history. 

It is helpful to have the following information ready when you call:

  • Highest temperature, current temperature and how long it has lasted
  • Symptoms and how long they have lasted
  • Medicines: types, doses and when they were taken
  • Chronic illnesses (such as asthma or diabetes) 
  • Allergies (including drug allergies)
  • Name and phone number of preferred pharmacy
Some symptoms require an appointment. We want to see your child if he/she has:
  • Ear aches
  • Sore throat
  • Cough with difficult breathing
  • Severe abdominal pain
  • Frequent or painful urination
  • Extreme lethargy (your child is more tired, sluggish or lazy than usual)

Please understand that we cannot call in prescriptions for antibiotics without seeing your child first. This is policy that we must follow. 

If a relative or baby-sitter brings your child to the office for treatment, we must have the parent's consent to treat the child. Please have your child's caregiver bring a written letter or a 'Consent to Treat' form signed by you, as the parent or legal guardian.