Our goal is to make sure that all patients are seen as quickly as possible. If you are late for your appointment, we may ask you to reschedule.
Appointments will be scheduled with your child’s doctor or nurse practitioner for the next available appointment time. If your requested doctor or nurse practitioner is unavailable or your problem is urgent one of our other doctors or nurse practitioners will be glad to see you. One of our providers is on call for emergencies 24 hours a day, seven days a week.
For acute problems such as fever, flu, ear pain or ongoing cold symptoms we will see your child as soon as possible. Be prepared to answer specific questions regarding your child’s illness and medical history.
It is helpful to have the following information ready when you call:
Please understand that we cannot call in prescriptions for antibiotics without seeing your child first. This is policy that we must follow.
If a relative or baby-sitter brings your child to the office for treatment, we must have the parent's consent to treat the child. Please have your child's caregiver bring a written letter or a 'Consent to Treat' form signed by you, as the parent or legal guardian.
Monday through Thursday, 8 a.m. to 5 p.m. Friday, 9:30 a.m. to 5 p.m. Additional sick child hours are available at our Oshtemo location.
Osthemo office open Saturday at 8 a.m. for sick-child appointments; please call to schedule an appointment or for information.