Patient Survey Results - Bronson Battle Creek Hospital

Patient Survey Results - Bronson Battle Creek Hospital

Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) is a national survey that asks patients about their experiences during a recent hospital stay. The results below compare Bronson Battle Creek Hospital to other hospitals.

Patient survey summary star rating. More stars are better.


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10/1/2018 - 9/30/2019

Bronson Battle Creek Hospital

National Average
Patients who reported that their nurses "Always" communicated well. 79% 81%
Patients who reported that their doctors "Always" communicated well. 78% 82%
Patients who reported that they "Always" received help as soon as they wanted. 65% 70%
Patients who reported that staff "Always" explained about medicines before giving it to them. 68% 66%
Patients who reported that their room and bathroom were "Always" clean. 68% 76%
Patients who reported that the area around their room was "Always" quiet at night. 50% 62%
Patients who reported that YES, they were given information about what to do during their recovery at home. 90% 87%
Patients who "Strongly Agree" they understood their care when they left the hospital. 49% 54%
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest). 68% 73%
Patients who reported YES, they would definitely recommend the hospital. 61% 72%

Reviewed by Corporate Communications on December 03, 2018

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