Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) is a national survey that asks patients about their experiences during a recent hospital stay. The results below compare Bronson Battle Creek Hospital to other hospitals.
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1/1/2013 to 12/31/2013
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Bronson
Battle
Creek
|
National Average |
| Patients who reported that their nurses "Always" communicated well |
72% |
79% |
| Patients who reported that their doctors "Always" communicated well |
74% |
82% |
| Patients who reported that they "Always" received help as soon as they wanted |
64% |
68% |
| Patients who reported that their pain was "Always" well controlled |
66% |
71% |
| Patients who reported that staff "Always" explained about medicines before giving it to them |
58% |
64% |
| Patients who reported that their room and bathroom were "Always" clean |
67% |
74% |
| Patients who reported that the area around their room was "Always" quiet at night |
51% |
61% |
| Patients at each hospital who reported that YES, they were given information about what to do during their recovery at home |
84% |
86% |
| Patients who "Strongly Agree" they understood their care when they left the hospital |
46% |
51% |
| Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) |
61% |
71% |
| Patients who reported YES, they would definitely recommend the hospital |
54% |
71% |
