Patient Survey Results - Bronson Battle Creek Hospital - Bronson Healthcare

Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) is a national survey that asks patients about their experiences during a recent hospital stay. The results below compare Bronson Battle Creek Hospital to other hospitals.

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7/1/2013 to 6/30/2014

Bronson
Battle
Creek

National Average
Patients who reported that their nurses "Always" communicated well 73% 79%
Patients who reported that their doctors "Always" communicated well 73% 82%
Patients who reported that they "Always" received help as soon as they wanted 62% 68%
Patients who reported that their pain was "Always" well controlled 67% 71%
Patients who reported that staff "Always" explained about medicines before giving it to them 56% 65%
Patients who reported that their room and bathroom were "Always" clean 65% 74%
Patients who reported that the area around their room was "Always" quiet at night 50% 62%
Patients at each hospital who reported that YES, they were given information about what to do during their recovery at home 85% 86%
Patients who "Strongly Agree" they understood their care when they left the hospital 42% 52%
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 57% 71%
Patients who reported YES, they would definitely recommend the hospital 49% 71%

Reviewed by Corporate Communications on April 27, 2015

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