Patient Survey Results - Bronson Battle Creek Hospital
Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) is a national survey that asks patients about their experiences during a recent hospital stay. The results below compare Bronson Battle Creek Hospital to other hospitals.
Patient survey summary star rating. More stars are better.
★★★
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10/1/2018 - 9/30/2019
|
Bronson Battle Creek Hospital
|
National Average |
| Patients who reported that their nurses "Always" communicated well. |
79% |
81% |
| Patients who reported that their doctors "Always" communicated well. |
78% |
82% |
| Patients who reported that they "Always" received help as soon as they wanted. |
65% |
70% |
| Patients who reported that staff "Always" explained about medicines before giving it to them. |
68% |
66% |
| Patients who reported that their room and bathroom were "Always" clean. |
68% |
76% |
| Patients who reported that the area around their room was "Always" quiet at night. |
50% |
62% |
| Patients who reported that YES, they were given information about what to do during their recovery at home. |
90% |
87% |
| Patients who "Strongly Agree" they understood their care when they left the hospital. |
49% |
54% |
| Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest). |
68% |
73% |
| Patients who reported YES, they would definitely recommend the hospital. |
61% |
72% |
