Patient Survey Results - Bronson LakeView Hospital

Patient Survey Results - Bronson LakeView Hospital

Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) is a national survey that asks patients about their recent hospital stay. The results below compare Bronson LakeView Hospital to other hospitals.

Patient survey summary star rating. More stars are better.

★★★★★

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10/1/2018 to 9/30/2019

Bronson LakeView Hospital National Average
Patients who reported that their nurses "Always" communicated well. 90%  81%
Patients who reported that their doctors "Always" communicated well. 87% 82%
Patients who reported that they "Always" received help as soon as they wanted. 86% 70%
Patients who reported that staff "Always" explained about medicines before giving it to them. 76% 66%
Patients who reported that their room and bathroom were "Always" clean. 78% 76%
Patients who reported that the area around their room was "Always" quiet at night. 69% 62%
Patients at each hospital who reported that YES, they were given information about what to do during their recovery at home. 94% 87%
Patients who "Strongly Agree" they understood their care when they left the hospital. 61% 54%
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest). 81% 73%
Patients who reported YES, they would definitely recommend the hospital. 80% 72%

Reviewed by Corporate Communications on December 06, 2018

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