Patient Survey Results - Bronson LakeView Hospital - Bronson Healthcare

Patient Survey Results - Bronson LakeView Hospital

Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) is a national survey that asks patients about their recent hospital stay. The results below compare Bronson LakeView Hospital to other hospitals.

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4/1/2016 to 3/31/2017

Bronson LakeView Hospital National Average
Patients who reported that their nurses "Always" communicated well 88%  80%
Patients who reported that their doctors "Always" communicated well 85% 82%
Patients who reported that they "Always" received help as soon as they wanted 83% 69%
Patients who reported that their pain was "Always" well controlled 76% 71%
Patients who reported that staff "Always" explained about medicines before giving it to them 74% 65%
Patients who reported that their room and bathroom were "Always" clean 70% 75%
Patients who reported that the area around their room was "Always" quiet at night 71% 63%
Patients at each hospital who reported that YES, they were given information about what to do during their recovery at home 95% 87%
Patients who "Strongly Agree" they understood their care when they left the hospital 56% 52%
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 74% 73%
Patients who reported YES, they would definitely recommend the hospital 79% 72%

Reviewed by Corporate Communications on January 11, 2018

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