Patient Safety Culture at Bronson South Haven Hospital

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Published on May 21, 2019

Patient Safety Culture at Bronson South Haven Hospital

As part of its goal to support a culture of patient safety and quality improvement in the Nation's health care system, the Agency for Healthcare Research and Quality (AHRQ) sponsored the development of patient safety culture assessment tools for hospitals, nursing homes, ambulatory outpatient medical offices, community pharmacies, and ambulatory surgery centers.

Patient safety culture is the extent to which an organization’s culture supports and promotes patient safety. Patient safety culture refers to the beliefs, values, and norms that are shared by health care practitioners and other staff throughout the organization that influence their actions and behaviors.

Patient safety culture can be measured by determining what is rewarded, supported, expected, and accepted in an organization as it relates to patient safety.

*A higher number is desired. The higher the percentage, the better the result.

2019 Bronson South Haven Hospital results

Administered: April 2019

Bronson South Haven Hospital National Average

Staff will freely speak up if they see something that may negatively affect patient care.

77% 79%

In this unit, we discuss ways to prevent errors from happening again.

77% 76%
Staff are not afraid to ask questions when something does not seem right. 69% 68%
We are actively doing things to improve patient safety. 78% 84%
It is pleasant to work with staff from other hospital units. 69% 63%

We are given feedback about changes put into place based on event reports.

64% 61%

Reviewed by Bronson Patient Safety & Quality on February 13, 2020