Patient Survey Results - Bronson South Haven Hospital

Patient Survey Results - Bronson South Haven Hospital

Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) is a national survey that asks patients about their recent hospital stay. The results below compare Bronson South Hospital to other hospitals.

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10/1/2018 - 9/30/2019

Bronson South Haven Hospital National Average
Patients who reported that their nurses "Always" communicated well. 83%6 81%
Patients who reported that their doctors "Always" communicated well. 87%6 82%
Patients who reported that they "Always" received help as soon as they wanted. 83%6 70%
Patients who reported that staff "Always" explained about medicines before giving it to them. 78%6 66%
Patients who reported that their room and bathroom were "Always" clean. 63%6 76%
Patients who reported that the area around their room was "Always" quiet at night. 68%6 62%
Patients who reported that YES, they were given information about what to do during their recovery at home. 89%6 87%
Patients who "Strongly Agree" they understood their care when they left the hospital. 57%6 54%
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest). 68%6 73%
Patients who reported YES, they would definitely recommend the hospital. 65%6 72%

6 Fewer than 100 patients completed HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.

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