Patient Survey Results - Bronson South Haven Hospital
Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) is a national survey that asks patients about their recent hospital stay. The results below compare Bronson South Hospital to other hospitals.
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10/1/2018 - 9/30/2019
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Bronson South Haven Hospital |
National Average |
| Patients who reported that their nurses "Always" communicated well. |
83%6 |
81% |
| Patients who reported that their doctors "Always" communicated well. |
87%6 |
82% |
| Patients who reported that they "Always" received help as soon as they wanted. |
83%6 |
70% |
| Patients who reported that staff "Always" explained about medicines before giving it to them. |
78%6 |
66% |
| Patients who reported that their room and bathroom were "Always" clean. |
63%6 |
76% |
| Patients who reported that the area around their room was "Always" quiet at night. |
68%6 |
62% |
| Patients who reported that YES, they were given information about what to do during their recovery at home. |
89%6 |
87% |
| Patients who "Strongly Agree" they understood their care when they left the hospital. |
57%6 |
54% |
| Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest). |
68%6 |
73% |
| Patients who reported YES, they would definitely recommend the hospital. |
65%6 |
72% |
6 Fewer than 100 patients completed HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
