Patient Survey Results - Bronson Battle Creek Hospital

Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) is a national survey that asks patients about their experiences during a recent hospital stay. The results below compare Bronson Battle Creek Hospital to other hospitals.

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Bronson
Battle
Creek

National Average
Patients who reported that their nurses"Always" communicated well 77% 78%
Patients who reported that their doctors"Always" communicated well 78% 81%
Patients who reported that they "Always" received help as soon as they wanted 64% 67%
Patients who reported that their pain was "Always" well controlled 67% 71%
Patients who reported that staff "Always" explained about medicines before giving it to them 61% 64%
Patients who reported that their room and bathroom were "Always" clean 70% 73%
Patients who reported that the area around their room was "Always" quiet at night 54% 61%
Patients at each hospital who reported that YES, they were given information about what to do during their recovery at home 87% 85%
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 68% 70%
Patients who reported YES, they would definitely recommend the hospital 64% 71%



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