BronsonConnect: Need Care Now

Updates: COVID-19, COVID-19 vaccine, visitor restrictions

Due to the high volume of patients flooding our hospitals and emergency departments, wait times for many services are longer than normal. Some non-critical procedures and surgeries are being postponed. Please be patient with our staff as they work to meet the critical healthcare needs of our community. For non-emergencies, please consider these outpatient care options.

Don’t put off the care you need because of COVID-19.  Schedule your appointment online, call your Bronson practice or call a Bronson Care Advisor at (269) 341-7788. Many providers also offer video visits. Learn more.

Need Care Now?

We're Here to Help!

When you’re sick or injured, you want to feel better as soon as possible. The first step is to contact your provider. Many appointments with your Bronson primary and specialty care providers can now be done online or in person. If your provider isn’t available or you don’t have a primary care provider, BronsonConnect can help you get care quickly and conveniently. Just check out the grid below and match up your condition with the care option that best suits your needs.

If you are looking for a primary care doctor, we can help you choose the right one for you or your family based on insurance, location, medical needs and personal preferences. Appointments are available online or in person. To choose a primary care provider and schedule your first appointment, schedule online or call a Bronson Care Advisor at (269) 341-7788.

Need to be Tested for COVID-19?

Use the Bronson MyChart Symptom Checker to find out if you need to be tested for COVID-19. Simply enter your symptoms (or exposure) into the self-triage screening tool and, if needed, set up a test. To get started, sign in to Bronson MyChart. Don't have a Bronson MyChart account? Sign up now.

Know When to Dial 911

If you are experiencing a life-threatening condition such as chest pain, trouble breathing or stroke symptoms, call 911 or go to the nearest emergency room.

Care Options Hours Cost
Video Visit.

On Demand Video Visit
See a doctor online using your smartphone, tablet or computer from the comfort of your home for minor illnesses (patients 18 months or older).

 Every day:
7 a.m. - 7 p.m.
Holiday hours may vary		 $
Icon: Scheduled video visit.

Scheduled Video Visit
Established patients can schedule online video visits with your primary care provider or specialist for some conditions.

 Varies $-$$
FastCare

FastCare®
Walk-in care for minor illnesses for patients (18 months or older) in Kalamazoo.

Every day:
8 a.m. - 8 p.m.
Holiday hours:
10 a.m. to 2 p.m. Closed Christmas day.		 $
Urgent Care.

Urgent Care
Walk-in care for non-life threatening illnesses or injuries in Battle Creek.

 Every day:
8 am - 6:30 pm
Holiday hours may vary		 $-$$
Emergency and Trauma.

Emergency Care
Walk-in care for serious or life-threatening injuries or illnesses.If you are unable to walk-in, dial 911 for emergency assistance.

 24/7 $$$

Find the Right Care Based on Your Need

Condition/Treatment On Demand Video Visit. Scheduled Video Visit. FastCare Urgent Care. Emergency and Trauma.
Abrasions, scrapes Video Visit. Primary Care. Urgent Care.
Allergies Video Visit. Primary Care. FastCare. Urgent Care.
Allergic reactions Urgent Care. Emergency and Trauma.
Athlete's foot Video Visit. Primary Care. FastCare. Urgent Care.
Bites - insect, tick Video Visit. Primary Care. FastCare. Urgent Care.
Breathing difficulties Emergency and Trauma.
Broken bones Urgent Care. Emergency and Trauma.
Burns - minor, sunburn Video Visit. Primary Care. FastCare. Urgent Care.
Burns - severe Emergency and Trauma.
Chest pain or pressure Emergency and Trauma.
Cold sores Video Visit. Primary Care. FastCare. Urgent Care.
Cold or cough Video Visit. Primary Care. Urgent Care.
Constipation Video Visit. Primary Care. Urgent Care.
Diarrhea Video Visit. Primary Care. Urgent Care.
Drug overdose Emergency and Trauma.
Ear infections and/or ear pain Primary Care. FastCare. Urgent Care.
Eye irritation and infections (Pink eye, stye) Video Visit. Primary Care. FastCare. Urgent Care.
Eye injury - severe Emergency and Trauma.
Fainting, loss of consciousness Emergency and Trauma.
Fever - high, over 102° with or without rash Emergency and Trauma.
Flu, influenza symptoms Video Visit. Primary Care.
Head injury Emergency and Trauma.
Mouth or teeth pain Primary Care. FastCare. Urgent Care.
Nausea/vomiting Video Visit. Primary Care. Urgent Care.
Poisoning Emergency and Trauma.
Seizures Emergency and Trauma.
Sinus pain/infections Video Visit. Primary Care. FastCare. Urgent Care.
Skin - infections, poison ivy, rashes, ringworm Video Visit. Primary Care. FastCare. Urgent Care.
Sore throat, laryngitis Video Visit. Primary Care. FastCare. Urgent Care.
Specialty care – call your doctor to help determine if a Scheduled Video Visit is right for your specialty care condition Primary Care.
Strep throat Primary Care. FastCare. Urgent Care.
Stroke symptoms - numbness, tingling, weakness, slurred speech Emergency and Trauma.
Trouble sleeping Video Visit. Primary Care.
Upper respiratory infections Video Visit. Primary Care. FastCare. Urgent Care.
Urinary tract infection (UTI) Primary Care. FastCare. Urgent Care.
Wound - severe, traumatic injury Emergency and Trauma.

Need Assistance Finding Care?

Bronson Medical Group™ has care advisors available to connect you to the care option that best meets your needs.

To get started, dial (269) 341-7788, email careadvisor@bronsonhg.org or fill out the appointment request form.