BronsonConnect: Need Care Now

Don’t put off the essential care you need because of COVID-19. We continue to safely schedule office appointments, surgeries and procedures so you can get the care you need now. Call your Bronson practice or a Bronson Care Advisor at (269) 341-7788 to schedule an office appointment or video visit with your provider.

Need Care Now?

We’re here to help

Have questions about the coronavirus disease 2019 (COVID-19)? Learn more.

Non-Covid-19 Access

When you’re sick or injured, you want to feel better as soon as possible. The first step is to contact your provider. Many appointments with your Bronson primary and specialty care providers can now be done using Bronson MyChart Video Visit. Call your practice or a Bronson Care Advisor 24/7 at (269) 341-7788 to schedule an in-person appointment or a video visit. Learn more here.

If your provider isn’t available or you don’t have a primary care provider, BronsonConnect can help you get care quickly and conveniently. Just check out the grid below and match up your condition with the care option that best suits your needs. If you need additional help, call (269) 341-7788 and talk with a Bronson Care Advisor.

Need a primary care provider? We can help you choose the right one for you or your family based on insurance, location, medical needs and personal preferences. There are two ways to choose a primary care doctor and schedule your first appointment:

  1. Schedule online: Choose from our list of primary care providers who are open to new patients and offer online scheduling.
  2. Schedule by phone: Call (269) 341-7788 and talk with a Bronson Care Advisor, Monday through Friday, 8 a.m. to 6 p.m. If you call after hours, you can leave a message, email careadvisor@bronsonhg.org or fill out the appointment request form and a care advisor will call you the next business day.

Chest pain, trouble breathing or stroke symptoms?

If you are experiencing a life-threatening condition such as chest pain, trouble breathing or stroke symptoms, call 911 or go to the nearest emergency room.

Care Options Hours Cost
Video Visit.

Video Visit
At-home care for minor illnesses (patients 18 months or older), counseling (patients 9 years or older) and psychiatry (patients 18 years or older). See a doctor online using your smartphone, tablet or computer.

 24/7 $
FastCare

FastCare®
Walk-in care for minor illnesses for patients (18 months or older) in Kalamazoo. Use the new scheduling tool to get in line before you go. (optional)

 Every day:
8 am - 8 pm
Holiday hours may vary		 $
Urgent Care.

Urgent Care
Walk-in care for non-life threatening illnesses or injuries in Battle Creek.

 Every day:
8 am - 8 pm
Holiday hours may vary		 $-$$
Emergency and Trauma.

Emergency Care
Walk-in care for serious or life-threatening injuries or illnesses.If you are unable to walk-in, dial 911 for emergency assistance.

 24/7 $$$

Find the right care based on your need

Condition/Treatment Video Visit. FastCare Urgent Care. Emergency and Trauma.
Abrasions, scrapes Video Visit. Urgent Care.
Allergies Video Visit. FastCare. Urgent Care.
Allergic reactions Urgent Care. Emergency and Trauma.
Athlete's foot Video Visit. FastCare. Urgent Care.
Bites - insect, tick Video Visit. FastCare. Urgent Care.
Breathing difficulties Emergency and Trauma.
Broken bones Urgent Care. Emergency and Trauma.
Burns - minor, sunburn Video Visit. FastCare. Urgent Care.
Burns - severe Emergency and Trauma.
Chest pain or pressure Emergency and Trauma.
Cold sores Video Visit. FastCare. Urgent Care.
Cold or cough Video Visit.
Constipation Video Visit. Urgent Care.
Counseling and psychiatry Video Visit.
Diarrhea Video Visit. Urgent Care.
Drug overdose Emergency and Trauma.
Ear infections and/or ear pain FastCare. Urgent Care.
Eye irritation and infections (Pink eye, stye) Video Visit. FastCare. Urgent Care.
Eye injury - severe Emergency and Trauma.
Fainting, loss of consciousness Emergency and Trauma.
Fever - high, over 102° with or without rash Emergency and Trauma.
Flu, influenza symptoms Video Visit.
Head injury Emergency and Trauma.
Mouth or teeth pain FastCare. Urgent Care.
Nausea/vomiting Video Visit. Urgent Care.
Poisoning Emergency and Trauma.
Seizures Emergency and Trauma.
Sinus pain/infections Video Visit. FastCare. Urgent Care.
Skin - infections, poison ivy, rashes, ringworm Video Visit. FastCare. Urgent Care.
Sore throat, laryngitis Video Visit. FastCare. Urgent Care.
Strep throat FastCare. Urgent Care.
Stroke symptoms - numbness, tingling, weakness, slurred speech Emergency and Trauma.
Trouble sleeping Video Visit.
Upper respiratory infections Video Visit. FastCare. Urgent Care.
Urinary tract infection (UTI) FastCare. (female) Urgent Care.
Wound - severe, traumatic injury Emergency and Trauma.

Need Help? Call a Bronson Care Advisor

Bronson Medical Group™ has care advisors available to connect you to the care option that best meets your needs. We can connect you with same day services or find a new Bronson primary care doctor and schedule your first appointment with them.

Dial (269) 341-7788