Need Care Now?

We’re here to help

Have questions about the coronavirus disease 2019 (COVID-19)? Learn more.

Non-Covid-19 Access

When you’re sick or injured, you want to feel better as soon as possible. The first step is to contact your provider. Many appointments with your Bronson primary and specialty care providers can now be done using Bronson MyChart Video Visit. Call your practice or a Bronson Care Advisor 24/7 at (269) 341-7788 to schedule an in-person appointment or a video visit. Learn more here.

If your provider isn’t available or you don’t have a primary care provider, BronsonConnect can help you get care quickly and conveniently. Just check out the grid below and match up your condition with the care option that best suits your needs. If you need additional help, call (269) 341-7788 and talk with a Bronson Care Advisor.

Need a primary care provider? We can help you choose the right one for you or your family based on insurance, location, medical needs and personal preferences. There are two ways to choose a primary care doctor and schedule your first appointment:

1. Schedule online: Choose from our list of primary care providers who are open to new patients and offer online scheduling.
2. Schedule by phone: Call (269) 341-7788 and talk with a Bronson Care Advisor, Monday through Friday, 8 a.m. to 6 p.m. If you call after hours, you can leave a message, email careadvisor@bronsonhg.org or fill out the appointment request form and a care advisor will call you the next business day.

Chest pain, trouble breathing or stroke symptoms?

If you are experiencing a life-threatening condition such as chest pain, trouble breathing or stroke symptoms, call 911 or go to the nearest emergency room.

Care Options	Hours	Cost
Bronson MyChart Video Visit Many appointments with your Bronson primary and specialty care providers can now be done using Bronson MyChart Video Visit. Call your practice to schedule or Bronson Care Advisor at (269) 341-7788.	By Appointment for Current Patients Only	$-$$
BronsonConnect Video Visit See a provider online using your smartphone, tablet or computer from the comfort of your home. Immediate Care – Minor illnesses (patients 18 months or older) For a limited time, use code 2020 for $20 immediate care visit! Counseling/Psychiatry – Counseling (patients 9 years or older) and psychiatry (patients 18 years or older).	24/7	$-$$
Urgent Care Walk-in care for non-life threatening illnesses or injuries in Battle Creek.	Every day: 8 am - 8 pm Holiday hours may vary	$-$$
Emergency Care Walk-in care for serious or life-threatening injuries or illnesses.If you are unable to walk-in, dial 911 for emergency assistance.	24/7	$$$

Find the right care based on your need

Condition/Treatment	BronsonConnect Video Visit	Urgent Care	Emergency Care
Abrasions, scrapes
Allergies
Allergic reactions
Athlete's foot
Bites - insect, tick
Breathing difficulties
Broken bones
Burns - minor, sunburn
Burns - severe
Chest pain or pressure
Cold sores
Cold or cough
Constipation
Counseling and psychiatry
Diarrhea
Drug overdose
Ear infections and/or ear pain
Eye irritation and infections (Pink eye, stye)
Eye injury - severe
Fainting, loss of consciousness
Fever - high, over 102° with or without rash
Flu, influenza symptoms
Head injury
Mouth or teeth pain
Nausea/vomiting
Poisoning
Seizures
Sinus pain/infections
Skin - infections, poison ivy, rashes, ringworm
Sore throat, laryngitis
Strep throat
Stroke symptoms - numbness, tingling, weakness, slurred speech
Trouble sleeping
Upper respiratory infections
Urinary tract infection (UTI)
Wound - severe, traumatic injury